Summary: Responsible for developing and managing all aspects of company’s marketing strategy. Focus on creating, implementing, tracking and optimizing digital and traditional marketing campaigns across various marketing channels. Must be highly self-motivated, proactive, and have a working knowledge of current marketing tools and strategies in order to execute successful marketing campaigns.

Key Responsibilities:
General and Task Management

• Maintain and update company website using WordPress software.
• Create marketing materials for our website and other marketing platforms.
• Take photos and videos for product marketing, applications, and service purposes.
• Research and implement tactics for SEO improvement (website design, google AdWords, etc.)
• Manage social media presence to garner customer interest and create brand awareness.
• Monitor market trends, competitor strategies and market suppliers.
• Collaborate with staff to produce quality advertising material for company products and services.
• Maintain an accurate record of past campaign results to determine the most effective marketing approaches.
• Analyze market trends, sales and marketing metrics, as well as pricing strategies to identify ways to improve sales and marketing efforts.
• Execute marketing projects, such as email campaigns, physical mailers, letters, etc.
• Coordinate and participate in company Tradeshows.
• Process sales orders as needed.

Self-Management

• Comply with any and all company health, safety, and environmental policies.
• Proactively contribute to the team, engaging with interest and participation, maintaining a collaborative approach.
• Actively commit to personal and team development.
• Show moral courage, act with openness and honesty in all business dealings.

Skills and Attributes:

• Able to build and maintain effective and productive relationships with staff, stakeholders, and suppliers.
• Good communication, negotiation, interpersonal, and influencing skills.
• Able to manage time effectively, prioritize tasks, and achieve set targets.

Role Description

• Able to work well under pressure and handle urgent and stressful situations.
• Keen attention to detail and accuracy.
• Independent worker with the ability to perform effectively with little to no supervision.

Qualifications and Experience Levels:

• Bachelor’s degree in business related field.
• Minimum of 3 years’ experience in marketing and/or sales capacity.
• Exceptional writing and communications skills.
• Demonstrated creativity.
• Experience with computer graphics and Microsoft applications.
• HTML and CSS Coding experience a plus.

Minimum Physical Requirements:

• Prolonged periods sitting at a desk, working on a computer.

Compensation and Benefits:

• Salary is commensurate with qualifications and experience. (Salary range $50,000-$60,000)
• 401k
• Health Insurance
• Dental Insurance
• Paid Time Off Schedule, Including Sick Time

Summary: Ensure product quality by performing quality control testing and evaluation of the company’s products during production process. Complete final assembly and monitor product quality, performing defined tests to evaluate product properties and characteristics. Make decisions concerning the inspection status and/or adjustments of products or batches according to prescribed instructions and procedures. Read meters, dials, gauges and scales; operate, calibrate and maintain testing equipment.

Key Responsibilities:
General and Task Management

• Uses standard measuring tools, measuring machines, and electronic instruments to perform inspections in accordance with authorized specification and quality control standards.
• Performs testing and analysis using standard or custom procedures to make accept/reject decisions.
• Remain aware of quality criteria unique to each customer and/or product requirement and inspect the parts accordingly.
• Assist in the development and implementation of end to end quality procedures and protocols.
• Implement and maintain the company’s production quality documentation, such as quality procedures, in process inspection, and both verbal and written reports.
• Collaborate with cross functional teams to develop quality inspection plans for current and new products.
• Investigate defect root causes and implement corrective/preventative actions.
• Complete documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.
• Ensure specified electrical parts are in place on sub-assemblies and finished products.
• Insert and solder components, resistors, and capacitors to boards per drawing and/or work instructions; performing precision work under a magnifying glass.
• Apply and/or confirm labels, decals, or other identification material to sub-assemblies, assemblies, or finished product.
• Utilize product and company specific software for data and tracking purposes.
• Isolate and control nonconforming parts or components, following process for review, deviation, scrap, or rework as indicated by management.
• Complete shop order records, working with leadership and warehouse personnel as needed.
• Maintain clean and safe working environment.

Self-Management

• Comply with any and all company health, safety, and environmental policies.
• Proactively contribute to the team, engaging with interest and participation, maintaining a collaborative approach.
• Actively commit to personal and team development.
• Show moral courage, act with openness and honesty in all business dealings.

Skills and Attributes:

• Able to build and maintain effective and productive relationships with staff and leadership.
• Good communication.
• Able to manage time effectively, prioritize tasks, and achieve set targets.
• Able to work well under pressure and handle urgent and stressful situations.
• Keen attention to detail and accuracy.
• Ability to operate soldering machine.
• Ability to interpret technical documentation.
• Independent worker with ability to perform effectively with little to no supervision.

Qualifications and Experience Levels:

• High school diploma or GED.
• Previous quality control experience.

Minimum Physical Requirements:

• Prolonged periods sitting at a work table.
• May be required to stand, stoop, or bend at times.
• Able to lift up to 40lbs, from floor level, on a regular basis.

Compensation and Benefits:

• Salary is commensurate with qualifications and experience.
• 401k
• Health Insurance
• Dental Insurance
• Paid Time Off Schedule, Including Sick Time

Summary: Read and comprehend component and assembly drawings. Follow procedures and work instructions to build sub-assemblies, assemblies, and finished products. Verify assembly parts for correct dimension, quality, and quantity prior to use. Utilize hand tools, power tools, and other assembly equipment to produce high quality products.

Key Responsibilities:
General and Task Management

• Sort and stage parts per drawing or work instruction needs.
• Measure, trim, and adjust parts per drawings or work instructions.
• Attach parts together with bolts, screws, clips, rings, or other fasteners.
• Operate manufacturing tools, including but not necessarily limited to, arbor presses, hand tools, fixtures, or other special machines to assist in assembly.
• Build and inspect cable assemblies.
• Ensure specified electrical parts are in place on sub-assemblies and finished products.
• Insert and solder components, resistors, and capacitors to boards per drawing and/or work instructions; performing precision work under a magnifying glass.
• Apply labels, decals, or other identification material to sub-assemblies, assemblies, or finished product.
• Verify correct quantities and correct components are pulled and used in sub-assemblies, assemblies, and finished products.
• Utilize product and company specific software for data and tracking purposes.
• Verify dimensions and clearances of parts to ensure conformance to specifications and fit, using measuring instruments as needed.
• Isolate and control nonconforming parts or components, following process for review, deviation, scrap, or rework as indicated by management.
• Perform serialization duties, working with incoming or available inventory and computer program(s).
• Complete shop order records, working with leadership and warehouse personnel as needed.
• Maintain clean and safe working environment.

Self-Management

• Comply with any and all company health, safety, and environmental policies.
• Proactively contribute to the team, engaging with interest and participation, maintaining a collaborative approach.
• Actively commit to personal and team development.
• Show moral courage, act with openness and honesty in all business dealings.

Skills and Attributes:

• Able to build and maintain effective and productive relationships with staff and leadership.
• Good communication.
• Able to manage time effectively, prioritize tasks, and achieve set targets.
• Able to work well under pressure and handle urgent and stressful situations.
• Keen attention to detail and accuracy.
• Ability to operate soldering machine.
• Ability to interpret technical documentation.
• Independent worker with ability to perform effectively with little to no supervision.

Qualifications and Experience Levels:

• High school diploma or GED.
• Previous assembly experience.

Minimum Physical Requirements:

• Prolonged periods sitting at a work table.
• May be required to stand, stoop, or bend at times.
• Able to lift up to 40lbs, from floor level, on a regular basis.

Compensation and Benefits:

• Salary is commensurate with qualifications and experience.
• 401k
• Health Insurance
• Dental Insurance
• Paid Time Off Schedule, Including Sick Time

Summary: Manage and complete assignments associated with the repair and/or refurbishment of all company products. Execute and ensure inventory control in Parts and Service areas. Responsible for troubleshooting, repair and customer training, and delivering direct customer service and assistance. Accountable for upgrading equipment including applicable software and hardware.

Key Responsibilities:
General and Task Management

• Demonstrate advanced customer service skills, communicating clear explanation of problems to customers.
• Manage warranty and service workflow and scheduling, handling all time accounting for the service area.
• Assist with maintaining appropriate inventory quantities and usage of materials, supplies, and equipment needed for the operation of the service department.
• Complete inventory maintenance and control tasks for Parts and Service areas, including but not necessarily limited to cycle counts and full inventory counts.
• Assist with inventory maintenance and control tasks in Warehouse.
• Perform all service area shipping and receiving duties including management of the return material authorization processes.
• Execute basic and advanced diagnostic and repair work on all aspects of company products.
• Coordinate with sales and purchasing department to forecast and maintain parts need for services or repair.
• Investigate and solve parts or service issues such as discrepancies and employee problems in an efficient and timely manner.
• Ensure mechanical operations, standards and controls, are maintained and at high quality.
• Attach parts together with bolts, screws, clips, rings, or other fasteners.
• Operate manufacturing tools, including but not necessarily limited to, arbor presses, hand tools, fixtures, or other special machines to assist in assembly or reassembly.
• Insert and solder components, resistors, and capacitors to boards, as needed for repair or service.
• Utilize product and company specific software for data and tracking purposes.

Self-Management

• Comply with any and all company health, safety, and environmental policies.
• Proactively contribute to the team, engaging with interest and participation, maintaining a collaborative approach.
• Actively commit to personal and team development.
• Show moral courage, act with openness and honesty in all business dealings.

Skills and Attributes:

• Able to build and maintain effective and productive relationships with staff, leadership, business partners, and customers.
• Good communication.
• Able to manage time effectively, prioritize tasks, and achieve set targets.
• Keen attention to detail and accuracy.
• Ability to operate troubleshooting, measurement, and manufacturing equipment.
• Ability to interpret technical documentation.
• Independent worker with ability to perform effectively with little to no supervision.

Qualifications and Experience Levels:

• Bachelor’s degree in related field.
• Previous assembly and/or repair experience.
• Proficient in Microsoft Excel and Microsoft Word.
• Experience with email software desired.

Minimum Physical Requirements:

• Prolonged periods sitting at a work table.
• May be required to stand, stoop, or bend at times.
• Able to lift up to 40lbs, from floor level, on a regular basis.

Compensation and Benefits:

• Salary is commensurate with qualifications and experience.
• 401k
• Health Insurance
• Dental Insurance
• Paid Time Off Schedule, Including Sick Time

Summary: Perform various assignments associated with the repair and/or refurbishment of all company products. Responsible for troubleshooting, repair and customer training, and delivering direct customer service and assistance. Accountable for upgrading equipment including applicable software and hardware.

Key Responsibilities:
General and Task Management

• Demonstrate advanced customer service skills, communicating clear explanation of problems to customers.
• Manage warranty and service workflow and scheduling, handling all time accounting for the service area.
• Assist with maintaining appropriate inventory quantities and usage of materials, supplies, and equipment needed for the operation of the service department.
• Perform all service area shipping and receiving duties including management of the return material authorization processes.
• Execute basic and advanced diagnostic and repair work on all aspects of company products.
• Coordinate with sales and purchasing department to forecast and maintain parts need for services or repair.
• Ensure mechanical operations, standards and controls, are maintained and at high quality.
• Attach parts together with bolts, screws, clips, rings, or other fasteners.
• Operate manufacturing tools, including but not necessarily limited to, arbor presses, hand tools, fixtures, or other special machines to assist in assembly or reassembly.
• Insert and solder components, resistors, and capacitors to boards, as needed for repair or service.
• Utilize product and company specific software for data and tracking purposes.
• Maintain all service related shop company components and tool inventory.

Self-Management

• Comply with any and all company health, safety, and environmental policies.
• Proactively contribute to the team, engaging with interest and participation, maintaining a collaborative approach.
• Actively commit to personal and team development.
• Show moral courage, act with openness and honesty in all business dealings.

Skills and Attributes:

• Able to build and maintain effective and productive relationships with staff, leadership, business partners, and customers.
• Good communication.
• Able to manage time effectively, prioritize tasks, and achieve set targets.
• Keen attention to detail and accuracy.
• Ability to operate troubleshooting, measurement, and manufacturing equipment.
• Ability to interpret technical documentation.
• Independent worker with ability to perform effectively with little to no supervision.

Qualifications and Experience Levels:

• Associates degree in related field.
• Previous assembly and/or repair experience.
• Proficient in Microsoft Excel and Microsoft Word.
• Experience with email software desired.

Minimum Physical Requirements:

• Prolonged periods sitting at a work table.
• May be required to stand, stoop, or bend at times.
• Able to lift up to 40lbs, from floor level, on a regular basis.

Compensation and Benefits:

• Salary is commensurate with qualifications and experience.
• 401k
• Health Insurance
• Dental Insurance
• Paid Time Off Schedule, Including Sick Time