
CONSULTATION

STRATEGIC PLAN

DEVELOPMENT

IMPLEMENTATION

CONSULTATION
DISCOVERY | UNDERSTANDING | TRUST
IN ORDER TO FIND THE OPTIMAL SOLUTION TO YOUR PROBLEM, THE VERY FIRST STEP WE DO IS CHAT. PERSON TO PERSON. EVERY. TIME.

STRATEGIC PLAN
DESIGN | STRATEGIZE | DRAFT
NEXT, WE WORK WITH YOU TO FIND THE BEST PRODUCT TO FIT YOUR NEED. IF WE DON’T HAVE THE BEST SOLUTION IN HOUSE, WE MAKE IT.

DEVELOPMENT
MEASURE | BUILD | TEST
ONCE WE HAVE A PLAN, WE BUILD THE PRODUCT AND RIGOROUSLY TEST TO MAKE SURE YOU RECEIVE YOUR SOLUTION 100% SATISFIED.

IMPLEMENTATION
APPLY | GUIDE | FOLLOW UP
NEED HELP WITH THE IMPLEMENTATION OF YOUR PRODUCT IN THE APPLICATION YOU BOUGHT IT FOR? WE HAVE THE ENGINEERS WHO DESIGNED AND TESTED YOUR SOLUTION TO HELP WITH THAT.

EXCEPTIONAL SERVICE
REAL PEOPLE | KNOWLEDGE | OPTIMIZATION
SOMETHING THAT EVERY MICROCOM EMPLOYEE TAKES IMMENSE PRIDE IN IS OUR STELLAR CUSTOMER SERVICE. YOU TALK TO REAL PEOPLE WHO DON’T STOP UNTIL YOUR SOLUTION IS REACHED. WE HELP WITH EVERY STEP FROM 1 TO 1000: IN OTHER WORDS: WE ♥ OUR CUSTOMERS.
Testimonials
"Any thermal printer we purchase will be made by Microcom. The products are so reliable we haven't had a need for any repairs or service."
Phoenix Mailing
Thomas Diers
"I want to take the time to tell you about the excellent customer service that I received from Chris Cook. When many others were telling me they couldn't help, Chris kept coming up with other possibilities to try. In today's world of "passing the buck" to get things off your desk, Chris is a model for customer service!"
SFSC Performing Arts
Lorrie Worrell-Smith, Box Office Manager
"This Microcom 424 printer has been a huge advantage for us in our process of tagging our trays!!! Love this little printer!!! Everybody and anybody that deals with tray tags SHOULD buy this printer!"
Financial Institution Service Corporation
Tommy Hays
"We use other printers at Ticket Philadelphia and they tend to need constant maintenance. The Microcom printer we are using was setup for use with Tessitura in the exact same way as our other printers. It runs longer without any hitches. The main thing we like is the portability and ease of use. We use our Microcom printer for all our remote box office set-ups and our box office staff is very pleased with its performance."
Ticket Philadelphia
Gary Lustig, Vice-President
"Since 2005, Odds On Promotions has exclusively used Microcom printers in our kiosks. After testing a variety of competing products from major brands, we found that Microcom's product best fit our needs with outstanding technical support, rugged reliability and vital features including compact size, easy maintenance and simplicity reloading. With more than 85 units purchased, we are still very happy and we would gladly recommend Microcom to anyone."
Odds On Promotions
David Bebout
"The Florence RedWolves Baseball team has nothing but kind words about Microcom! Andrea Flowers has been wonderful to work with. Our printer head for our ticket machine needed to be replaced. We were sent the wrong kind and weren't aware. She didn't stop working on our problem and offering solutions until it was fixed. She followed through on her word and for that we are appreciative! Microcom has our business!"
RedWolves Baseball
Amanda Bullard
"The support team is awesome! Have had the best experience with them over the last few days working on the 428TM printer. By far the easiest, willing, and most informative support team when it comes to device integration. Thanks CC!"
Client
Nathan White
Custom Solutions Case Studies
Case Study #1
Who is Was: Example Company A
The Problem: They had this problem with the one thing.
What We Did: This is the exact way we fixed it after researching the problem and meeting with a lot of people to fix the specific issues they were facing. After relentless effort and a lot of long nights we figured out the issue that was plaguing our client.Case Study #2
Who is Was: Example Company B The Problem: They had this problem with the one thing. What We Did: This is the exact way we fixed it after researching the problem and meeting with a lot of people to fix the specific issues they were facing. After relentless effort and a lot of long nights we figured out the issue that was plaguing our client.
Case Study #3
Who is Was: Example Company C The Problem: They had this problem with the one thing. What We Did: This is the exact way we fixed it after researching the problem and meeting with a lot of people to fix the specific issues they were facing. After relentless effort and a lot of long nights we figured out the issue that was plaguing our client.